Terms and Conditions
Welcome to our Gardening Services in New Cross. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
Services Offered
We provide a comprehensive range of gardening services to meet your needs:
- General Garden Maintenance: Regular upkeep including mowing, pruning, and weeding.
- Landscaping and Design: Custom garden designs tailored to your preferences.
- Seasonal Planting: Selection and installation of seasonal plants and flowers.
- Pest Control: Environmentally friendly pest management solutions.
- Hardscaping: Installation of paths, patios, and other structural elements.
Booking and Scheduling
To book our services, please contact us at least one week in advance. We strive to accommodate your preferred schedule; however, availability cannot be guaranteed.
Payment Terms
Payments are to be made upon completion of services unless otherwise agreed upon. We accept various payment methods, including bank transfers and major credit cards. An invoice will be provided detailing the services rendered and the total amount due.
Cancellation Policy
If you need to cancel or reschedule a service appointment, please notify us at least 48 hours in advance to avoid any cancellation fees. Cancellations made within 24 hours of the scheduled service may incur a charge equivalent to 50% of the total service cost.
Liability and Insurance
We maintain comprehensive liability insurance to cover any potential damages resulting from our services. While we take every precaution to ensure the safety and integrity of your garden, we are not liable for pre-existing conditions or issues beyond our control.
Client Responsibilities
Clients are responsible for providing access to the garden area and ensuring that any necessary utilities (water, electricity) are available as required. Additionally, clients should inform us of any specific instructions or areas to avoid.
Changes to Terms
We reserve the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from our services will be subject to the exclusive jurisdiction of the courts in New Cross.
Termination of Services
We reserve the right to terminate services with any client if there is a breach of these terms and conditions, non-payment, or any behavior that we deem inappropriate or harmful to our staff or other clients.
Intellectual Property
All content, designs, and materials created by us during the provision of services remain our intellectual property. Clients are granted a non-exclusive, non-transferable license to use the delivered work for personal purposes.
Confidentiality
We are committed to maintaining the confidentiality of our clients. Any personal or sensitive information shared with us will be handled with the utmost care and will not be disclosed to third parties without explicit consent, except as required by law.
Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, acts of government, or other unforeseen events.
Severability
If any provision of these terms and conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full force and effect.
Entire Agreement
These terms and conditions constitute the entire agreement between the client and our gardening services, superseding all prior agreements and understandings, whether written or oral.