Accessible Gardening Services in New Cross

We are committed to making our gardening services New Cross activities accessible to as many people as possible. This Accessibility Statement explains how our New Cross gardening services aim to meet the WCAG 2.1 AA standard and provide features such as screen-reader support, robust keyboard navigation and alternatives to visual content. Our approach to accessibility applies across garden maintenance in New Cross, on-site visits and the information we publish about garden services in the New Cross area.

Our core commitment is to deliver an inclusive experience for everyone who uses our garden services New Cross provision. We use semantic HTML, clear headings, and consistent structure so assistive technologies can present content reliably. We strive to ensure that text is readable, controls are reachable by keyboard, and interactive elements have descriptive labels. We also provide a clear mechanism for requesting information in different formats.

We conduct manual and automated accessibility testing to guide improvements. Regular checks include contrast analysis, keyboard-only navigation trials and screen-reader verification to confirm compatibility with common screen readers. Where we refer to New Cross garden services in documentation, we deliberately structure pages so that users of assistive technologies can find services such as planting, pruning and landscape maintenance quickly and predictably.

We design our online and offline materials to support screen-reader support through clear landmarks, ARIA where appropriate, meaningful link text and properly nested headings. Images and diagrams used to describe our garden maintenance in New Cross include alternative text in our records, and we make plain-language summaries available on request for any complex content. Alt descriptions are checked for clarity so that audio renderings convey useful information about plantings, pathways and safety guidance.

Keyboard navigation is a priority across our New Cross gardening services: users can tab through forms and controls in a logical order, and interactive widgets expose focus states. We provide visible focus indicators and support for skipping repeated content to speed access for keyboard-only users. Our staff are trained to assist clients with mobility or vision challenges during site visits and to describe options verbally when required.

Accessibility features and shortfalls

We provide several features to support accessibility, including:

• Structured content with semantic headings for easy navigation by screen readers
• Keyboard-accessible booking and service description flows for garden services New Cross
• Descriptive text alternatives for images used in promotional and informational material
• High-contrast colour palettes for readable signage and digital text
• Staff awareness training so teams can provide accessible on-site assistance

We regularly monitor our accessibility performance and update our practices to align with evolving standards. Occasionally third-party content, embedded maps or contractor materials may not fully meet WCAG 2.1 AA; when that occurs we make reasonable adjustments and provide alternatives. Our ongoing work includes improving captions for video content, enhancing form labels and ensuring that PDFs and downloadable resources used for garden services in New Cross are accessible or available in alternative formats.

If you encounter barriers while using our garden services New Cross information or during an on-site visit, please let us know so we can take prompt action. We welcome reports of accessibility issues and will work to provide information or services in an alternative format wherever feasible. We aim to respond to accessibility requests in a timely manner and to explain the steps we will take to resolve problems.

To request assistance, an alternative format of a document, or to report an accessibility concern related to New Cross garden services, please contact our accessibility team through the contact options available where you found our services or speak with a staff member in person during a visit. We do not include direct contact details in this statement but will respond and provide reasonable adjustments wherever possible. Thank you for helping us improve accessibility for everyone who uses our gardening and garden maintenance services in the New Cross area.